COVID-19 Update

As COVID-19 continues to spread and impact those throughout our community, we at Family First would like to assure you that the health and safety of our residents and staff remains our highest priority. 

 

Learn more about what we’re doing to keep our residents, staff and community stay safe during the COVID-19 pandemic by reading more below.

Frequently Asked Questions (FAQs)

How are you protecting residents and staff from COVID-19?


The health and safety of all Family First residents and staff remains our highest priority. Whether you have concerns about coronavirus or need medical care, we’re here to help and want you and your loved ones to feel safe.

In addition to following our standard health safety protocols, we have also implemented the health guidelines put forward by the Centers for Disease Control (CDC) the Washington State Department of Health Public Health to ensure all appropriate actions are being taken to limit the spread of COVID-19 in our facilities.

Some of the steps Family First is taking to further enhance our already high safety and quality standards include:

  • Mandatory face coverings and masks: All staff and visitors throughout our facilities are required to wear a mask at all times to protect against COVID-19 transmission.
  • Limiting visitations: To help protect our residents and staff from COVID-19, Family First is following the visitation policy mandated by Governor Jay Inslee. At this time, only one indoor visitor per resident is allowed in each home's designated meeting area. We are also allowing outside visitors if all visitors can maintain six feet distance from each other and the resident. Visits are by appointment only. We ask that you please schedule these visits 24-hours in advance by calling each location's house number as we can only have a limited number of visitors in the homes at any given time.
  • Enhanced cleaning procedures: Family First has implemented enhanced cleaning and sanitation procedures to help ensure the health and safety of our residents and staff. We’ve increased cleaning in all our facilities with disinfectant that’s highly effective at killing coronavirus and clean high-touch areas including tables, chairs, countertops and door handles multiple times a day. We also thoroughly clean our bathrooms including sinks, countertops, toilets to ensure our residents are protected.
  • Health screenings of residents and staff: All Family First staff are required to have their temperature taken and complete a health screening every day at the start of their shift to indicate that they do not have a fever or symptoms of any respiratory illness. Any employee who has symptoms of a respiratory illness is required to stay home until they have recovered completely. Our staff also has quick access to COVID-19 testing if they develop any symptoms of the disease and nearly all have been vaccinated at this time.
  • Hand hygiene: All staff frequently wash their hands with disinfecting soap and also apply alcohol-based hand sanitizer before they care for your loved ones.
As we continue to learn about COVID-19, we will adapt our care practices to reflect the latest recommendations from the CDC and Washington State Department of Health to ensure we are providing the highest level of care for those we serve.

Thank you for your continued trust in Family First during these challenging times.




What is your visitation policy during the COVID-19 pandemic?


At this time, only one masked indoor visitor per resident is allowed in each home's designated meeting area. We are also allowing outside visitors if all visitors can maintain six feet distance from each other and the resident. Visits are by appointment only. We ask that you please schedule these visits 24-hours in advance by calling each location's house number as we can only have a limited number of visitors in the homes at any given time.




Are you recommending your current residents and staff be vaccinated?


Family First strongly recommends that all staff and residents get vaccinated. Currently, all of our residents and the majority of our staff have been vaccinated.




Are you welcoming new residents?


Family First is welcoming new residents! We have remained COVID free throughout the duration of the pandemic thanks to the care and dedication of our loving staff who remain devoted to making sure our residents are well cared for both medically and socially during these challenging times.




Where can I go for more information?


You can find helpful tools and resources pertaining to COVID-19 by following the links below:





Are you providing tours?


We are happy to provide tours to those interested in Family First. Prior to touring a location, all visitors must complete a health check-in and agree to comply with all Family First safety protocols (masks, social distancing and handwashing).